This week, when Dad and I were standing in line at Publix, we commented that it was unusually slow (not that it mattered much since we had no big plans). When it was finally our turn, we learned that the source of the delay was the credit card chip.
As each store gets in on the chip bandwagon, we have seen how the chip, which is supposed to improve credit card fraud, takes us a bit longer to exit the store. The question is, how do we react? Dad and I decided that we should embrace the increased waits rather than complain.
Here’s what happened to us:
It was Wednesday evening, which at Publix is senior-discount day. After Dad inserted the card, he looked at the register read-out and commented to the cashier that she forgot to acknowledge that he was a walking coupon. In fact, Dad then nicely added that I also was a “walking coupon” and therefore entitled to the senior discount as well. She responded by saying that neither of us looked old enough, and then looked at me and said, “Especially you.” I smirked to myself.
She went on to ask if I had ever smoked, to which I responded by telling her that I had never smoked even a single cigarette. I then pointed out that this month it will be twenty years since Dad quit smoking. The chatty cashier congratulated him and asked how he did it, so he explained about his thyroid surgery. He pointed to the scar and gold chain on his neck and told her that he had gotten the necklace after the operation at the suggestion of the doctor and had only removed it a few times in all those years.
She smiled, and then Dad got the “remove card message” from the credit card reader. So rather than standing there fuming and complaining about the long wait, we embraced our southern “what’s-the-rush attitude” and walked out in a happy mood. I told Daddy that my approach to the chipped card will be to make a friend and leave in a good mood rather than with my blood pressure elevated. Try it, girls, even you, Jamie, up there in New Jersey.